Extremely Bad Service from DSTV

I am very upset and angry with the DSTV Customer Care Staff. I made payment through their Pay U online system. Every time I call them they are requesting proof of payment as it doesn’t reflect on their system. The payment was made on the 19th of March and they keep disconnecting me. I have sent proof of payment to them as per their request and they promised to load it manually and they still haven’t done that. I have spoken to almost 5 consultants and it doesn’t help. I am now really fed up. It is not my problem that this Pay U online doesn’t work properly. Worse the service I am getting is extremely poor. It cannot take this long to for the system to update. Why punish me as a customer for the lousy system ?? I think I will stick to Netflix. DSTV you are a serious let down.