Extremely bad service dstv

Good day,

I just spoke to Abdul Ishmael the Team Leader regarding my account that DSTV has been suspending it since 1June up todate.

Below is an email I got from dstv that this month was for free but they keep on disconnecting me and ice spend a lot of airtime calling through.

24 May 2019 @ 09:57, I spoke to Ashmika and she told me that they are waiting for the accounts department to load credit and she gave me red # ********** 1C1

1 June I was disconnected and I.called through spoke to Thembani red # ********** 1-I148

06 June I was disconnected again, I called through and spoke to Nombulelo ref # ********** 1- I149

Today 11 June I'm disconnected again and spoke to Abdul Ishmael the Team Leader who has reconnected my services and read out a communication for me on the system error they are facing and that I shud send a copy of this promotion of the 4th month free.

I am not happy at all with the service I have received from multichoice in this month of June. I'm not even enjoying this promotion becoz of the level of service I have received. Just when I was thing of upgrading my account and I.get such pathetic service.

Please fix this account and stop disconnecting me when the fault is with your system not mine.

Thank you

Ms. N.F Mavimbela **********

Sent from Yahoo Mail on Android

----- Forwarded Message ----- From: "Dstv" ********** To: ********** ********** Sent: Tue, Apr 2, 2019 at 16:37 Subject: Pay on time for 3 months & get the 4th month on us!

Hi Nondumiso MAVIMBELA,

Ubumnandi abupheli when you stay connected to DStv Compact.

Well done for paying your account on time in the month of March! You're still in line to get 1 month on us. Simply pay your account on time in this month of April and enjoy entertainment in the month of May at cost to you.

Gcwala ubhavu from your homegrown favourites on Mzansi Magic, sporting action on SuperSport and international shows