Extremely bad Service and super bad staff and process at DSTV

I have been trying to get DSTV for 3 weeks now, you guys are pathetic. Why do i have to wait for someone to call me back. It took over 2 weeks to call me back. So basically I have to beg you guys to take my money. Why cant i sign up online like any modern day company. I am trying to get the 12month R999 package but your staff don't even know about it. It is advertised on your website, I will start invoking my legal rights as a consumer to force this deal. Your companies staff have no clue regarding customer service, they say they will call back but they never do. I went to your agent branch in PE and they too are the worst most rude people I have ever had to deal with. At one point i was willing to discuss certain options but now after the super bad treatment i have received from your company, you have advertised the 12month contract @ R999. there is no place on the product listing that says valid only for a certain period etc. you cant advertise a product or service and then not follow through with the sale. You also cant say while stacks last because the decoder is the same as the other contracts so it makes no sense. Im so ****ed off, no wonder DSTV has such a bad name.