Extremely bad service

Pathetic service...

I have two decoders that have been loading and switching off the entire day.I was told to reboot and subsequently my call was dropped by an agent called Lungile Ngwenya.I phoned again and spoke to Wanda who by the time of his voice seemed less interested to help.I was told to reboot and see if there's an error...After explaining my dilemma over and over again,he told me there is nothing he can do for me.The agents wasted my time and airtime and showed no interest in assisting me.I know that every business is now blaming covid for its absolute inadequacy. Its pathetic service that have been exposed by the pandemic. We pay so much money on monthly subscription to the DSTV but their service is absolutely atrocious.