Extremely Bad Service
<p>I have been a DSTV subscriber for about 2months now. Every 2 weeks since i connected it my account has been suspended. i have had endless converstaions with DSTV consultants and supervisors(+-8 calls). they tell me the same thing that they have my account details, there has been an approved debit order on my account, yet they dont know why my account has been suspended. they will reconnect me then 1 week later my account get suspended. i am extremely furious!!!</p>
Dear Mr Govender
Thank you for taking your time and bring this matter to our attention.
Our intention is to ensure that you enjoy every interaction with us and your query is resolved.
We confirm that your service is active and the account has been manually adjusted.
Once more, thank you for your time patience whilst we resolved this matter.
Kind regards
Dinah
Best regards,
Dear Mr Govender
Thank you for taking your time and bring this matter to our attention.
Our intention is to ensure that you enjoy every interaction with us and your query is resolved.
We confirm that your service is active and the account has been manually adjusted.
Once more, thank you for your time patience whilst we resolved this matter.
Kind regards
Dinah
Best regards,