1 reviews | Active since Dec 2017
EXTREMELY BAD CUSTOMER SERVICE
I HAVE A EXTRA VIEW DECODER AND HAD INSURANCE ON BOTH OF THESE - IN 2016 DEC I DECIDED TO CANCEL MY DSTV INSURANCE AND MOVE THE INSURANCE TO MY PERSONAL INSURNACE SINCE IVE DONE THAT IVE HAD TO PAY EXTRA FEES AND CALL CUSTOMER CARE EVERY 7TH DAY TO RECONNECT MY DSTV FOR ONE MORE WEEK BECAUSE NO ONE ADDED ANY NOTES ON THE SYSTEM UNDER MY ACC - IM NOW GETTING FED UP WITH THIS ITS NOW A YEAR LATER AND I STILL HAVE THE SAME PROBLEM - GET THE PROPER TRAINING YOU IDIOTS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Dear BC Van Vuuren
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear BC Van Vuuren
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Mr Van Vuuren
As per our telephonic discussion, I apologise for the inconvenience caused.
The account has been manually adjusted and the insurance is cancelled. Kindly ensure that R874.00 (monthly subscription) is paid by the 26th of every month.
Feel free to contact us if you require any further assistance.
Thank you for taking the time to contact us.
Kind regards
Dinah
Best regards,
Good day Mr Van Vuuren
As per our telephonic discussion, I apologise for the inconvenience caused.
The account has been manually adjusted and the insurance is cancelled. Kindly ensure that R874.00 (monthly subscription) is paid by the 26th of every month.
Feel free to contact us if you require any further assistance.
Thank you for taking the time to contact us.
Kind regards
Dinah
Best regards,