Extremely appointed with DSTV and accredited installers

I have been receiving continuous E48 error on my decoder most evenings on most sport channels. I contacted the call centre and was advised that I should bring in my decoder to be checked out as it could be my decoder, if not the dish would need to be upgraded to a 80 cm one. Having two decoders I swapped them around and the problem persisted so logic tells you its the decoder and I got DSTV installer to come out and check for me and he advided me that the dish is required to be replaced including the LNB. I went to Game in Rosebank and bought the fully installed package for R1500 (decoder, dish, smart LNB and installation to one point) as I needed a third decoder. The consultant insisted that I use their so called installer and the guy came out charged me an additional R300 to setup the decoders and advised to upgrade the existing explorer 1 decoders and I decided to take his advise as he is the expert and should know better.

I bought a 2nd explorer 2 decoder as advised, installed it and called the call centre to active and guess what same error as I originally experienced before investing all that money. The call centre agent asked me get hold of the installer to resolve the problem as he cannot do anything from his side.

I am now extremely frustrated after investing all that money and getting the same error. If there were alternative options for sports I will not be using any of your offering / services.