Extreme Dissatisfaction and utter disgust- Legal action will be taken if not solved

<p>I have been having issues in regards to my account for what is going on 6months. I have cancelled my subscription and will never be reconnecting because of the complete disrespect and attitude I have experienced when calling in and lack of willingness to help or act on sorting this issue out. On the 3rd of April 2017 my account was debited twice, totaling R1748. Half of this amount R874 was paid back into my account because of the error with your system and the other half was kept as per my debit order for DSTV services. Ever since this error which is solely the FAULT OF MULTICHOICE DSTV, I have been getting non-stop phone calls being accused of owing money which I do not owe. I have sent through my banking statements more than once and have had multiple useless calls with rude and unhelpful individuals in your call centre. I just recieved a call from ITC in regards to this, above and beyond the stress and irritation this is causing I would also like to add that the amount that I am being accused of owing changes each time someone calls me... And every time i explain the same story to the individual, who assures me they will sort it out and nothing gets done... Should this persist I will be taking legal action against DSTV Multichoice and ITC for defamation of character and all stress and time wasted trying to sort out an issue that was caused by this company and its technical errors.</p>