Extreme bad service

Dstv is really not doing justice. Lol after a logged a query with hello Peter my matter was attended to amicably. All of a sudden on Friday my dstv was disconnected again. The story here is that my money is with dstv however it went missing in their system and I am being punished which is really unfair. I have lost days and now should they reconnect again they are not going to compensate my missed day instead the are going to expect full pay come month end. I am very angry and disappointed. To put a cherry on top yesterday I called the call center to assist they made me hold for an hour and dropped the call. This morning I called again and bare in mind every time I need to relate the story that happened in January and they also made me hold and after that they cut my call. I believe the supervisor knows and when they go to her they are told to drop the call cause I call every day. But it's fine a time will come where I don't have to deal with this anymore 😕