Extreme annoyance with DSTV customer service.

I'm so angry with DStV. I was in arrears for 3 days and they never sent me any communications that I was. I paid into their bank and then was shoved around when I sent them my POP ( downloaded from.thr banking website) which had the reference number allocated to me. This was not enough proof according to.them so I have cancelled my premium package subscription that I've had for over 10 years. Pathetic communication and after service. One star if they're lucky!