MS
Marzjeanne S

1 reviews | Active since Mar 2013

05 Sept 2015, 08:16

extraview not working

please get back to me,my extra view decoder keeps disappearing from my account,haven't had signal on it for 4 weeks now. the problem is on your side i cant do anything and i am getting really annoyed with your empty promises and pour service. sec decoder smart card: ***<br> serial:V***x0<br> FIX IT and please tell me how I will be credited for the weeks I have paid for this service and not received it

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Sept 2015, 12:31
Official
Hello marzjeanne,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,