PR
Phyllis R

1 reviews | Active since Mar 2009

26 Apr 2017, 12:30

Extra fees deducted - nowhere to be found

<p>An additional R450 (over and above normal monthly subscription) was deducted from our account by Multichoice and after numerous emails, bankstatements andthreats we still haven't received any response as to what that amount was for and it is nowhere reflected on the transaction history of our account. If they deduct R450 from each subscriber they make a fortune and in effect are *****ing from subscribers as nobody can tell me what it was for or where the money has gone to.</p> <p>Really disgusted in the service and responses received from them</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Apr 2017, 13:48
Official

Dear Phyllis

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team

DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Apr 2017, 13:48
Official

Dear Phyllis

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team