IP
Itumeleng P

1 reviews | Active since Mar 2009

03 Jan 2024, 11:26

Extra Disney+ subscription added without my request

Dstv decided to unilaterally add a subscription to my account without my request and have the audicity to debit my account. This is the most unprincipled thing ever. It cannot be done. If they feel that they want to add subscriptions to my account, they must pay for those subscriptions. Please refund the Disney+ subscription fee that you just debited. Don't ever load anything extra on my account and expect me to pay for it.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Jan 2024, 11:30
Official
Hi Itumeleng, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

IP
Itumeleng P's update05 Jan 2024, 10:50
Reviewer Update
Good day,

When can I expect my refund? Can I get feedback on this?