EXTRA CHARGES ----FIR WHAT???

I HAVE PAID MY SERVICES UP TO DATE 791.00 THEN I WAS TOLD THAT I NEED TO MAKE A PAYMENT OF 344.52 IN FEBRUARY BY THE 03 OF WHICH I PAID 350.00 AND THEN I COME TO FIND OUT THAT MY AMOUNT DUE IS 419.00 I MEAN REALLY FOR WHAT!!! I PAY THE TOTAL OUTSTANDING THEN THE NEXT DAY GET DISCONNECTS AND GET CHARGED RECONNECTION FEE 3 TIMES!!!!!! I MEAN WHAT IS THIS ****************. I AM SO DISATIFIED WITH DSTV SERVISES. I GET TOLD ONE THING BY ONE CONSULTANT AND ANOTHER BY ANOTHER CONSULTANT I WAS TOLD I NEED TO PAY 344 AND NOW I HAVE A RUDE CONSULTANT SAY I MUST PAY 450 , I AM SO UPSEY THESE DAMN PEOPLE CANNOT DO THEIR JOBS , I GET DIFFERENT AMOUNTS TO PAY ALL THE TIME,,,VERY ANNOYED AND FRUSTRATED , MULTICHOICE SERVICES IS PATHETIC...