extra charge
<p>DSTV is debiting an extra R89.90 from my account as PlusZonePrimaX. I didn't authorise this The call centre is useless. This is theft in that case.</p>
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Replies (2)
DStv (MultiChoice)'s replyOfficial
16 Aug 2016, 07:42Dear Alison
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Best regards,
DStv (MultiChoice)'s reply16 Aug 2016, 07:42
Official
Dear Alison
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Best regards,
DStv (MultiChoice)'s replyOfficial
16 Aug 2016, 08:43Dear Alison Job
Upon checking your account, we can verify that we are only debiting R759 which is for DStv Premium subscription. Kindly refer to your personal email for statements.
We suggest you to go to your bank and stop that extra debit order of R89.90 as it is not from us.
Should you have further questions, please do not hesitate to contact us.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply16 Aug 2016, 08:43
Official
Dear Alison Job
Upon checking your account, we can verify that we are only debiting R759 which is for DStv Premium subscription. Kindly refer to your personal email for statements.
We suggest you to go to your bank and stop that extra debit order of R89.90 as it is not from us.
Should you have further questions, please do not hesitate to contact us.
Regards
Elna
Best regards,