GK
George Kymdell.
1 reviews | Active since Jun 2013
11 Apr 2016, 14:54
Expolrer not working.
On the 25/03/2015 I got an EXPLORER deliverd and installed , It did not work and the installer from Multicoice removed all the equipment ( decoder and lnb and packed it back in the box ) I was under the impression they will return with the new Decoder and install it , BUT NOTHING HAPPEND ! I have send MULTICOICE at least 6 emails but nothing get sorted out ! They gave me a enquiry number *** But sort Nothing out.<br> S.M. KYMDELL.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
13 Apr 2016, 14:51Hello georgekym,
Thank you for taking our call today.
We apologise for the delayed response and the poor customer experience.
Your query has been referred to the relevant department for an urgent response. Kindly expect feedback directly from them.
Thank you for bringing this matter to our attention.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today.
We apologise for the delayed response and the poor customer experience.
Your query has been referred to the relevant department for an urgent response. Kindly expect feedback directly from them.
Thank you for bringing this matter to our attention.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply13 Apr 2016, 14:51
Official
Hello georgekym,
Thank you for taking our call today.
We apologise for the delayed response and the poor customer experience.
Your query has been referred to the relevant department for an urgent response. Kindly expect feedback directly from them.
Thank you for bringing this matter to our attention.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today.
We apologise for the delayed response and the poor customer experience.
Your query has been referred to the relevant department for an urgent response. Kindly expect feedback directly from them.
Thank you for bringing this matter to our attention.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,