1 reviews | Active since Jun 2016
EXPLORER WORST SERVICE EVER RECEIVED
<p>I APP**** FOR EXPLORER (PRICE LOCK) ON 31 MAY 2016! THERE WAS A CREDIT OF OVER R2000.00 ON THE ACCOUNT, THE CONSULTANT STILL WANTED A DEBIT ORDER TO BE COMPLETED AND THE ADMIN FEE PAID. ON TUESDAY I WAS TOLD NO THAT A JOURNAL ENTRY COULD BE COMPLETED. ON WEDNESDAY I WAS TOLD THAT NO A DEBIT ORDER SHOULD GO THROUGH. ON THURSDAY I WAS ADVISED THAT A JOURNAL ENTRY WILL BE COMPLETED AND THAT I WILL RECEIVE THE DEVICE BY FRIDAY MORNING BETW 8AM-9AM. (CASE NO. ***). ON FRIDAY I AM TOLD THAT THE DEBIT ORDER HAS NOT GONE THROUGH THEREAFTER NO I SHOULD BE PATIENT AS I WILL RECEIVE THE DEVICE BY TODAY!!!!</p> <p> </p> <p>IS THIS THE TYPE OF SERVICE RECEIVED AFTER 20 YEARS AS A CLIENT!!!! I AM A PENSIONER I CANNOT KEEP ON CALLING ON A DAILY BASIS!</p> <p> </p> <p>EXTREMELY DISPPOINTING AND I WOULD WANT TO CANCEL MY SUBSCRIPTION NOW!!!</p> <p> </p> <p> </p>
Dear Sumitra
Thank you for taking your time to contact us.
We are committed to resolving your query. Once of our consultants will contact you shortly for further assistance.
We appreciate you making us aware of this matter.
Kind regards
Dinah
Best regards,
Dear Sumitra
Thank you for taking your time to contact us.
We are committed to resolving your query. Once of our consultants will contact you shortly for further assistance.
We appreciate you making us aware of this matter.
Kind regards
Dinah
Best regards,
