SR
Salma R

1 reviews | Active since Jan 2017

26 Jan 2017, 14:42

Explorer Price Lock Debit Order

<p>My personal experience with DSTV Multichoice is disgusting. I am truly dissapointed. We got our explorer in end December, after which was told to us that our first payment will be deducted in January.</p> <p>Now we got an account of R 1619.97. And no answers can be given. BIG NO!!!!!!! Customer care services are just as pathetic because if you DO get through to them, they cant give you any answers. I would not recomend their services to anyone!!</p> <p> </p> <p>My old decorder funds were supposed to be transfererred however surprisingly the notes from their system has vanished and nobody can track or trace these calls, How convenient.</p> <p> </p> <p>We consumers expect an honest communcation and should not be left with surprised as we all work according to budgets.</p> <p> </p> <p>Thanks</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jan 2017, 15:00
Official

Dear Salma Rassool

We acknowledge receiving your query. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jan 2017, 15:59
Official

Good day Salma

Thank you for taking your time to contact us.

We have requested our Price Lock team to be in touch with you urgently for further assistance.

Should you have any queries, please do notify us.

Kind regards

Dinah

Best regards,