Explorer Package

I am extremely disappointed with the service offered by Multi choice call center. We app**** for the DSTV Explorer deal they are offering and was approved on 13th March 2015 till date there has not been any delivery. I called their call center and spoke to a number of people who were completely useless as they did not attempt to assist and were only willing to give me numbers to the so-called On Air company where I spoke to a lady by the name of Nadia who also referred me to another company called On the Dot. I spent the whole two hours trying to get a simple answer about the delivery and nobody could help and no one was even willing to go an extra mile to assist. When I asked for their complaints department ZANDILE referred me to his \team leader"by the name of LEO NDABAMBI who told me that he would only come back to me after two days as he is now knocking off. After I insisted that he find me a team leader who will be on duty to help he put me on hold for 15 minutes until 14:00 whereby he knocked off. Nobody cares and they all working like robots with out emotion. What hurts is that when they need money you cannot call them and ask for an extension."""