EXPLORER

I HAVE RESPONDED TO THE PROMOTION ON THE EXPLORER ADVERTISED ON DSTV IN JUNE 2015. THEY HAVE APPROVED MY APPLICATION AND CONFIRMED THAT I WILL RECEIVE MY DECODER WITHIN IN 7 - 10 WORKING DAYS. ON THE 12 JANUARY 2016 I STILL HAVE NOT RECEIVED MY DECODER. I HAVE PHONED AND EMAILED SEVERAL TIMES WITH NO JOY. EMPTY PROMISES ARE MADE. IN MY OPINION THE ADVERTI*****T PROMOTING THE EXPLORER IS A HOAX. NO ONE IS EVEN BOTHERING TO SORT OUT THIS PROBLEM. THIS HAS BEEN TAKEN UP WITH A SUPERVISOR AND STILL NO JOY. THIS IS THE BADDEST SERVICE I HAVE EVER RECEIVED.