AL
Anne-Frances Liebenberg
1 reviews | Active since Oct 2015
19 Nov 2015, 10:14
Explorer
On the 4th of November, response from Multichoice team.<br> On the 7th of November, response from Dinah at Multichoice, will refer to relevant department.<br> Nothing resolved, as matter of fact, explorer still active and original decoder in use blocked due to Explorer problem. Still get billed for 2 decoders, DSTv blocked again last weekend.<br> I'm really fed up with this not going anywhere and everybody promising to get back.<br> Even with reporting dispute to hellopeter we're still nowhere from solving this.<br> Where do a person go from here?
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Replies (1)DStv (MultiChoice)'s replyOfficial
19 Nov 2015, 11:12Hello Anne-Frances,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply19 Nov 2015, 11:12
Official
Hello Anne-Frances,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
