1 reviews | Active since Jul 2016

03 Jul 2021, 18:31

Explore is not compatible to old dish

I have been with multichoice for 11 years now and their service has been perfect up to 5 days ago when i had my explorer installed and the installer did a nonsensical job and when he tries to fix it it gets worse i am on the 4th day without TV and to make matters worse it is weekend im so angry and disappointed with multichoice right now

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Jul 2021, 18:45
Official
Hi ****son, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jul 2021, 19:27
Official
Hi ****son, 

At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry. 

Kindly reply with the Installation Invoice so that we may escalate the query to the relevant department. 

Kind regards 
DStv: Hello Peter Team 

Best regards,