Explorar loosing Signal

<p>I bought an Explorer which includes installation, i was given a list of approve DStv installers and as when i call each of them they would agree to come and install but when i declare that i have installation Voucher, they said they could not until I called Multichoice to make sure that i get one else i will return the Explorer.</p> <p>It was finally installed on 27 Feb 2017, that was just the begginging of my nightmare.</p> <p>Channel 194 and 161 were not working, when i called Mutlichoice i was advised that it might be weather and i must take out the smart card, switch off at the switch for 30 seconds then restart the DStv, i advised that i still have the problem, i was told that i might actually start loosing other channels. instead if solving my problem they make it worse and guess what the other channels loose network from time to time.</p> <p> </p> <p>Todate , we cannot watch Channel 161 and 194 but Multichoice expects me to pay full amount. Talk about being Sarcastic.</p> <p> </p>