Explora Special Offer
I've been an Mnet/Multichoice user for well over 20 years. On 29 January 2015 I emailed Multichoice enquiries asking for more information regarding the new Explora special offer. I had a response asking me to sms the special number which I did. I received a response sms advising a delay of 48 - 72 hours due to huge response. On 5 February I emailed the enquiry address advising that a week has now passed and no response and asked them to follow up. As at 11.00 6 February nothing heard ! This is absolutely abysmal service !
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DStv (MultiChoice)'s replyOfficial
07 Feb 2015, 07:52Hello Mokaikai,
We understand how frustrated you must feel and apologies for the delayed response. We've escalated the matter to the DPP team to contact you.
Warm Regards
Girly
We understand how frustrated you must feel and apologies for the delayed response. We've escalated the matter to the DPP team to contact you.
Warm Regards
Girly
Best regards,
DStv (MultiChoice)'s reply07 Feb 2015, 07:52
Official
Hello Mokaikai,
We understand how frustrated you must feel and apologies for the delayed response. We've escalated the matter to the DPP team to contact you.
Warm Regards
Girly
We understand how frustrated you must feel and apologies for the delayed response. We've escalated the matter to the DPP team to contact you.
Warm Regards
Girly
Best regards,