Explora saga continues

After waiting almost two months, my Explora - ordered under the special R799 deal - was delivered on Wednesday 18 March - albeit to the wrong address !<br> I installed the and requested activiation of the unit as well as Xtraview so that my SD can also be linked at no extra charge. Had problems with the SD - kept getting 16-4 error but have been away for a week, getting home Friday 27th afternoon. Decided to call Multichoice to confirm Xtraview had been set up only to find that :<br> A) Xtraview had NOT been set up<br> B) My SD smart Cards allegedly can't be activated for Xtraview so I have to go to a Multichoice agency to have it changed at a cost of R99. As I live in the heart of Mpumalanga this is incredibly inconvenient - I was never told this when initially asking for Xtraview setup and my nearest agency is 100km away.<br> C) To cap it all, the Xtraview has NOT been registered under the R799 offer<br> I don't think in all my 73 years I have come across a more inept and unreliable company and can only wish there was an alternative ! There is obviously no interest in customer service. Multichoice - you should send me the new card for my SD by courier AT NO CHARGE !