Explora reboots every 5mins
<p>my explora that i bought only last year is rebooting every 5mins and i took it in but technician could not tell me what the problem is. his only solution was that i need to pay R700 to get a new one since i my warranty expired. i cannot pay R700 without knowing the problem with my current decoder and because it is clear that the decoder is the faulty one. If it was due to my negligence i would understand but this technician made it clear that a new decoder may give me the same problem next year. this tells me that multichoice knows that their explora has factory fault. I cannot pay R850 every month then be expected to pay R700 each time the decoder decides to reboot every 5mins. can someone please tell me what the problem is</p>
Dear Lerato Maleke
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Best regards,
Dear Lerato Maleke
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Best regards,
Dear Lerato Maleke
As per our telephonic conversation, we've escalated your Explora technical problem to our DPP Payment Plan department for assistance and to give you a call back directly. Feedback will be provided as soon as we get information.
Regards
Nesta
Best regards,
Dear Lerato Maleke
As per our telephonic conversation, we've escalated your Explora technical problem to our DPP Payment Plan department for assistance and to give you a call back directly. Feedback will be provided as soon as we get information.
Regards
Nesta
Best regards,
