Explora "price lock" special - what a nightmare signing up !!!

<p>It has taken us several weeks, with a total of probably 5 hours on the phone, speaking to several different DSTV consultants, to just upgrade our current DSTV HD PVR to a DSTV Explora on their new price lock special offer. </p> <p>***? Ridiculous.! What a nightmare!!!</p> <p>What is the point of phoning your clients, and recording the contract, to make it all faster & streamlined, when in reality it still takes several weeks and hours out of my day to sign up with them? I'd rather stand in a Home Affairs queue which is less effort than this!</p> <p>We have been DSTV clients for decades, but signing up for the upgrade to the Explora has, and still is, taking forever. We have been on the phone with DSTV for 30 minutes prior to me writing this complaint, and my wife is still on the phone with them now trying to give them our details. Details which they have had on file for more than 10 years now, what is our address, where do we live, what is our telephone number (you ****** well called us on this number!)</p> <p>We are still on the phone to DSTV and I've already finished writing this complaint!</p>