EXPLORA PRICE LOCK NO SERVICE

Item: DStv (MultiChoice)
Rating: 1
Author: hanelie S

<p>I am a 16 year DSTV PREMIUM package customer. Phoned DSTV for the explora price lock deal. My application was succesful and I would receive my explora decoder within 5 - 7 work days. Problem is 14 days. No explora no reaction to any phone enquiries nothin. Dont advertise on tv how easy and simple and quick it is af you cannot deliver the service. Also tell people you have to search for a installer yourself if you one day should receive your explora. Really dissapointed in DSTV</p>

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

01 Dec 2016, 10:46

Dear Hanelie

We acknowledge receiving your query. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)'s reply01 Dec 2016, 10:46

Official

Dear Hanelie

We acknowledge receiving your query. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

hanelie S's updateReviewer Update

05 Dec 2016, 20:21

Tomorrow is 6 December 2016 still no explora or communication from DSTV.

hanelie S's update05 Dec 2016, 20:21

Reviewer Update

Tomorrow is 6 December 2016 still no explora or communication from DSTV.