1 reviews | Active since Dec 2016
EXPLORA PRICE LOCK NO SERVICE
<p>I am a 16 year premium DSTV SUBSCRIBER. After succesfully applying for the explora price lock package. I was told my exploa would arrive within 5 -7 working days. I wrote a complaint after 11 days of no reaction to my enquiries and no explora. I wrote a review on Hellopeter and A person from DSTV said they will contact me soon. Today is 21 days after I was promised a explora with the price lock package. Guess what no explora and NO one from DSTV has contacted me. I am frustrated, upset and very dissapointed at DSTV</p>
Dear Hanelie
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Hanelie
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Good day Hanelie
Please accept our apologies for the level of service you received in this regards
We have escalated your concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert
Good day Hanelie
Please accept our apologies for the level of service you received in this regards
We have escalated your concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert