Explora Price Lock Device of Poor Quality

I have only had issues from day one of receiving this device. First DSTV took unauthorized funds from my account, which took months to be refunded.

I received the unit in November this year, was installed by DSTV approximately a month later, after a huge fight. On Tuesday this week, the decoder packed up, it stipulates on the decoder that the hard drive is *******. I called it in and was told the problem is due to a poor signal.

I was also told by someone manning the phone lines named, Innocent, that he will escalate my complaint and I will receive the reference number by the end of work yesterday - no need to say that this did not happen.

I am now, once again, paying for a service that I am unable to use, but this will not be reflected in the account.

I have had so many issues with this device and package - DSTV please come collect your ******* from my house, I will stream from now on