AM
Ash M

1 reviews | Active since May 2012

21 Apr 2016, 07:10

EXPLORA PRICE LOCK DEAL

In march, I and my wife send many sms's to 34688 \PRICE LOCK\" and got return sms's stating you will get a call in 48hrs from 010 number, i phoned multichoice afew times and got refer nos. and that a manager will call me back, because they cant transfer the calls or give the tel no. for the PRICE LOCK DEPARTMENT to date, i am still waiting a call from the manager, what a joke !!!<br> <br> Maybe the manager passed away, i would like to send flowers please. :-(<br> <br> Please can the senoir managers of Multichoice call me as soon as possible, to resolved this complaint.<br> <br> Shocking in SA , when the businesses are doing so bad that Muiltichioce can refuse new business.<br> <br> "

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Apr 2016, 13:48
Official
Hello ash24/7,

Thank you for taking the time to contact us.

We've escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Regards
Cecil