Explora Price Lock

<p>To whom it may concern,</p> <p> </p> <p>I am very displeased with the service received from Multichoice. I have app**** for the Explora Price lock promotion it took me nearly a month and a half following up on my approved application. Below all the correspondence.</p> <p> </p> <p>25/08/2016 08:05</p> <p> </p> <p>Getting a DStv Explora is a great idea! We'll call you within 48 hours to arrange it, so look out for a call from a 010 number.</p> <p> </p> <p>Received call +27 10 ********** 25/08/2016 14:48 (Duration 16:27)</p> <p> </p> <p>26/08/2016 08:04</p> <p> </p> <p>Congratulations! Your application for a DStv Explora has been approved. We will keep in touch by SMS to let you know what happens next.</p> <p> </p> <p>30/08/2016 16:12</p> <p> </p> <p>Received call +27 10 ********** 30/08/2016 16:12 (Duration 08:56)</p> <p> </p> <p>Cancelled old subscription 31/08/2016</p> <p>Ref ********** 0 I27</p> <p> </p> <p>Followed up on Monday 05/09/2016 – 24 hours</p> <p> </p> <p>Followed up again on Wednesday 07/09/2 ********** 6040-I34 (followed up twice on this day… I will wait two days)</p> <p> </p> <p>Phoned on 10/09/2016 – Followed up</p> <p> </p> <p>Phoned on 19/09/2016 – Followed up</p> <p> </p> <p>Phoned twice on 04/10/2016 – Followed up</p> <p> </p> <p>Received SMS on 05/10/2016 - DSTV: Congratulations! Your decoder payment plan application has been approved. Your order 345168 will be dispatched in the next 2 a€? 3 days.</p> <p> </p> <p>Phoned on 10/10/2016 – The above order number not on their system. I canceled this ridiculous promotion.</p> <p> </p> <p>I have cancelled this now with Multichoice because they clearly aren’t interested in my Business. I have been a loyal DSTV subscriber for +/- 9 years.</p> <p> </p> <p>After cancelling GUES WHAT received this SMS -</p> <p>DSTV: Your order 345168 has been dispatched! Please use parcel reference number OFT1T ********** 9 for any delivery queries.</p> <p> </p> <p>WILL SOMEONE TELL ME WHAT IS GOING ON!!!</p> <p> </p> <p>Regards,</p> <p>Gavin Aucamp</p> <p> </p>