TM
Tamsen M
1 reviews | Active since Feb 2015
02 Feb 2015, 13:57
Explora offer
I saw the explora special advertised (R799 x 24 months) and smsed DPP to 32444 on 2 Jan 2015. I received a reply on the 6th to say that they had received the request and they were experiencing a backlog due to high demand and would be in touch during the week. It 4 weeks later and I have still not been contacted.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
02 Feb 2015, 15:14Hello Tamsenlee,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,
DStv (MultiChoice)'s reply02 Feb 2015, 15:14
Official
Hello Tamsenlee,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,