Explora not worth the hype
<p>I have had so many problems with my dstv explora.</p> <p>It has cost me a rather expensive upgrade over the last year from the original set up as the call centre advised a bigger dish, reinstallation etc etc.</p> <p>In the end I had to unfortunately reformat my decoder - losing all my recorded programmes & movies.</p> <p>Now the **** thing isn't downloading certain titles.</p> <p>I have not yet seen episode 2 or 3 of game of thrones, I've lost track of when last I saw an episode of girls & greys anatomy which is allegedly express from the US only appeared on my explora yesterday.</p> <p>Please note that the HD PVR has the latest episodes of everything.</p> <p>Your call centre only aggravates me because the standard response is we are having a technical issue, please reboot your decoder & check in an hour. Also another favourite is: Everything is activated on our side please reboot your decoder & check in an hour.</p> <p>Sure. Because the HD PVR is not affected by your technical issue.</p> <p>When I see an Explora ad on TV I want to scream. I have regretted buying this thing from the s****.</p>
Dear Sandra,
Thank you for taking our call today.
As discussed, kindly expect a call from our technical team for further assistance.
Once again, thank you for making us aware of this issue.
Your support and feedback is important to us.
Kind regards
Dinah
Best regards,
Dear Sandra,
Thank you for taking our call today.
As discussed, kindly expect a call from our technical team for further assistance.
Once again, thank you for making us aware of this issue.
Your support and feedback is important to us.
Kind regards
Dinah
Best regards,
