AG
Anja G

1 reviews | Active since Oct 2016

09 Oct 2016, 20:02

Explora not delivering towards DSTV's value and standards

<p>It is weekend............. Familie time................. and resting time, time you want to spend and watch tv, catch up and rent movies, BUT what a dissapointment.............</p> <p>An Explora that is rebooting and freezing all the time since friday does not adding value for my money and does not keep there promise as advertised daily. </p> <p>I also phoned on saterday with dissapiontment it was told to me the Explora experience some difficulties, but they busy fixing the problem, 24 hours later we experience still the same problem.</p> <p>I cant not descripe how irritated and dissipointed my familie and I am regards dstv not delivering to there standards and values.</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Oct 2016, 07:58
Official

Dear Anja Malan

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Oct 2016, 13:06
Official

Dear Mrs AMR Malan

We apologies for the inconvenience caused. The matter is still currently under investigation, feedback will be provided as soon as we receive information with regards to the problem.

Regards

Nesta