Explora not delivered

<p>About 3 weeks ago I responded to an ad to upgrade to an Explora and the following day I revived a call from Dstv to take me through the application process which was approved and I was told by the sales agent named Maggy that delivery and connection should be in the next 3 days and 3 days later nothing happened.</p> <p> </p> <p>I followed up with them and I was told need to wait for 7 days and 7 days later as expected nothing happened and I followed up for the 3rd time and I was told I need to wait eventually the decoder will be delivered.</p> <p> </p> <p>its been 3 weeks and no efford has been taken by Dstv to update me on the progress regardless of nemerous messages I left for one of the managers to call me.</p> <p> </p> <p>This is really embarrassing to Dstv as its not the Perception I had about them.</p> <p> </p> <p>to this day nothing has happened and I really hope I will get an explanation from Dstv.</p>