LM
Lala M

1 reviews | Active since Jul 2015

16 Oct 2017, 19:26

Explora keeps rebooting every 5 minutes

My decoder keeps turning off every 5 minutes, I called the call center and the technician told me everything is fine on his side but it could be an error in the decoder. Why is my decoder going off and you guys can't see the problem? The next thing it will switch off for good.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Oct 2017, 08:27
Official

Dear Lerato

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

LM
Lala M's update17 Oct 2017, 15:12
Reviewer Update
i took my decoder to the center on Sunday and they said there's nothing wrong with it but the problem is still there.