EXPLORA HD CHANNELS FREEZING

<p>Each night I have ro cold boot the decoder because everytime there is a yellow envelope on the screen the HD channels freeze. This is becoming so frustrating because it happens at least 3 times every eveniing. It seems as if whenever there is an update it does not pull through and a reboot is necessary. I posted a complaint on the DSTV site and they said someone will be in contact. Guess what .... 7 days and nobody contacted me! And dont tell me there is something wrong with my installation. I had how many technicians out and paid for it just to be confirmed the fault lies with the DSTV broadcast. Funny how it is always just the HD channels!!!!!!!!</p>