GP
Gerhard P
1 reviews | Active since Feb 2015
22 Feb 2015, 13:58
EXPLORA decoder.
On 22 December 2014 I successfully qualified after applying by SMS to receive the EXPLORA decoder on the R799.00 option.<br> <br> <br> I am still without any prospects of receiving same, despite numerous SMS,phone calls,promises,\inbox"after reporting on the FACEBOOK timeline.Leeroy called me on this past Monday with a solid promise that he would call me the same day.All in vain. <br> <br> Extreme POOR customer service."""
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Replies (1)
DStv (MultiChoice)'s replyOfficial
24 Feb 2015, 11:29Hello Simulater,
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice. Please accept our sincerest apologies any inconvenience you have experienced in this regard.
We have re-escalated your query to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Rupert
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice. Please accept our sincerest apologies any inconvenience you have experienced in this regard.
We have re-escalated your query to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply24 Feb 2015, 11:29
Official
Hello Simulater,
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice. Please accept our sincerest apologies any inconvenience you have experienced in this regard.
We have re-escalated your query to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Rupert
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice. Please accept our sincerest apologies any inconvenience you have experienced in this regard.
We have re-escalated your query to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Rupert
Best regards,