Explora deal R799, now being charged R849

Accepted the Explora deal in the week of 23 March to 29 March. Problem with courier service Explora was not delivered within 24hrs. DSTV customer care guaranteed that decoder will be delivered before end of month and that the contract charge of R799 will stand as I agreed to the terms of the contract in March. Long story short - courier company stuffed up and decoder was only delivered on 20 April. Account was \activated"on 22 April after instillation. Since then DSTV account reflects charges and deductions multiple times"