EXPLORA DEAL

Trying to get Explora R849 deal since 5 JAN!<br> -smartcard in my hubbys name, we want debit order to come off MY ABSA account, were told it's impossible, I had to go change the smartcard into my name.<br> -mid Jan we decided to run the debit order on my husbands FNB account<br> -cust/service calls 2 weeks later, asks if we're enjoying Explora, if only we had it!! She says she will expedite request.<br> -last week I decide to send another 2 sms's - again NO response. End up phoning, speak to what I thought was a good consultant. Turns out it's not been processed as hubbys ID doesn't match yours. CAN'T SOMEONE PHONE US? anyway, send new copy - consultant says a few emails later - YES I CAN run the debit order on my ABSA account, so I complete 3rd Party form, send relevant docs to him, says he will get back to me. NEVER DOES. Phone on Saturday, a consultant says R99 has been deducted from the FNB account, I freak, forward all the 3rd party info on to her, she says she will expedite & call back. NEVER DOES.<br> - yesterday I insist on speaking to a supervisor, tell him the whole story, promises to get someone to call back. STILL WAITING. Funny thing is Explora was delivered yesterday. M/Choice IS A JOKE