CL
CHRISTILLE L
1 reviews | Active since Sept 2010
26 Aug 2024, 12:39
EXPLORA A10 REMOTE
Why do they sell the new DStv Explora A10 Remote without a users guide?? Why is it not available to download??
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
26 Aug 2024, 12:50Hi Chistille ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 Aug 2024, 12:50
Official
Hi Chistille ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
27 Aug 2024, 16:11Hi Chistille ,
Thank you for reaching out to us on Hello Peter. We apologize for the oversight in not providing a user guide with your new DStv Explora A10 Remote. We understand how important it is to have easy access to instructions to get the most out of your device.
We appreciate you bringing to our attention that the user guide is not available for download on our website. We will urgently update our support page to include the A10 Remote user guide.
Thank you for pointing out the gap on our website, and we appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out.
Kind regards
DStv: Hello Peter Team
Thank you for reaching out to us on Hello Peter. We apologize for the oversight in not providing a user guide with your new DStv Explora A10 Remote. We understand how important it is to have easy access to instructions to get the most out of your device.
We appreciate you bringing to our attention that the user guide is not available for download on our website. We will urgently update our support page to include the A10 Remote user guide.
Thank you for pointing out the gap on our website, and we appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply27 Aug 2024, 16:11
Official
Hi Chistille ,
Thank you for reaching out to us on Hello Peter. We apologize for the oversight in not providing a user guide with your new DStv Explora A10 Remote. We understand how important it is to have easy access to instructions to get the most out of your device.
We appreciate you bringing to our attention that the user guide is not available for download on our website. We will urgently update our support page to include the A10 Remote user guide.
Thank you for pointing out the gap on our website, and we appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out.
Kind regards
DStv: Hello Peter Team
Thank you for reaching out to us on Hello Peter. We apologize for the oversight in not providing a user guide with your new DStv Explora A10 Remote. We understand how important it is to have easy access to instructions to get the most out of your device.
We appreciate you bringing to our attention that the user guide is not available for download on our website. We will urgently update our support page to include the A10 Remote user guide.
Thank you for pointing out the gap on our website, and we appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out.
Kind regards
DStv: Hello Peter Team
Best regards,
CL
CHRISTILLE L's updateReviewer Update
30 Aug 2024, 09:55Hi, Yes.
I still need help. Where can I get a manual, please.
I still need help. Where can I get a manual, please.
CL
CHRISTILLE L's update30 Aug 2024, 09:55
Reviewer Update
Hi, Yes.
I still need help. Where can I get a manual, please.
I still need help. Where can I get a manual, please.