Explora

<p>I had purchased a dstv explora on price lock, since the 22/02/2017 their accredited installer came to in tall the dstv ,I had a extra view decoder installed in my package before I installed the expora as an upgrade, I have contacted dstv since the installation was done by the installer, that the dstv is not working, when I contacted the installer he wanted a payment of R550 to come and fix the installation he has installed (which an explora installation has a 3 month guarantee for the installation ) I've received so many reference numbers from the dstv customer service but nothing has changed since my complaint on the 22nd of February 2017</p> <p>Reference number #1 ( ********** 0-I106)</p> <p> #2 (12342)</p> <p>Today's reference number ( ********** 0-I152)</p> <p>I've already used up to R550 om prepaid airtime , I'm disappointed at the level of professionalism given to their customers </p>