Exploiting the Public

My service was disconnected during dec as i was away. On 21 Dec i contacted Dstv and requested my balance to reconnect. I was given an amount of R898. I paid the amount and my services were reconnected. On the 4th of Jan which is 14 days later my service was disconnected. I contacted Dstv only to be told i must pay R1518 to reconnect my services. This is seriously disgrace and unacceptable. No matter all my questions to dstv staff i was brushed aside. I then requested to downgrade my service and was blankly refused until i pay R1518 for the month of January till 4th February. This is why DSTV is nothing but a Monopoly exploiting people and losing customers every day. Disgrace