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Paballo M
1 reviews | Active since Jun 2014
22 Feb 2016, 13:35
Expiry date
To whom it was concerned<br> <br> the expiry date for my dstv account was on the 20th i went to pep,pick n pay and spar to pay on the 20th and the 21st to pay and mutlichoice was offline and now the service is terminated,when i call multichoice to query Lorian Kiewiets is telling me that it is my fault that my dstv was disconnected as i was suppose to run arround town and find the portal that is on line,
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DStv (MultiChoice)'s replyOfficial
25 Feb 2016, 11:40Hello Pabi23,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've checked your account and confirm that your DStv Compact service is active, please be advised that we have credited the R50.00 re-connection that was charged to the account. Your next payment amount of R268.97 is due on or before the 20th March 2016 for subscription until 19th April 2016. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've checked your account and confirm that your DStv Compact service is active, please be advised that we have credited the R50.00 re-connection that was charged to the account. Your next payment amount of R268.97 is due on or before the 20th March 2016 for subscription until 19th April 2016. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply25 Feb 2016, 11:40
Official
Hello Pabi23,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've checked your account and confirm that your DStv Compact service is active, please be advised that we have credited the R50.00 re-connection that was charged to the account. Your next payment amount of R268.97 is due on or before the 20th March 2016 for subscription until 19th April 2016. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've checked your account and confirm that your DStv Compact service is active, please be advised that we have credited the R50.00 re-connection that was charged to the account. Your next payment amount of R268.97 is due on or before the 20th March 2016 for subscription until 19th April 2016. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,