RS
Ronelle S
1 reviews | Active since May 2016
28 Aug 2018, 15:02
Expensive and still wants more money
I paid my account yesterday and was still connected this morning, however it just disconnected in the day and now they are adding reconnection fees lying and saying they are delayed payment fees and I cannot get a hold of anyone to assist I was promised a call back from a team leader more than an hour ago and still waiting
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
28 Aug 2018, 16:29Dear Ronelle Singh
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply28 Aug 2018, 16:29
Official
Dear Ronelle Singh
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
RS
Ronelle S's updateReviewer Update
29 Aug 2018, 08:41Dinah I cannot believe how pathetic your services are and I guess this is due to the fact that we are held hostage by multichoice due to the fact that everyone enjoys the shows that you guys take advantage of us, you did not even contact me to hear about my complaint and once again you guys do not even listen to your customers how can you respond in that manner when you did not even know what happened
RS
Ronelle S's update29 Aug 2018, 08:41
Reviewer Update
Dinah I cannot believe how pathetic your services are and I guess this is due to the fact that we are held hostage by multichoice due to the fact that everyone enjoys the shows that you guys take advantage of us, you did not even contact me to hear about my complaint and once again you guys do not even listen to your customers how can you respond in that manner when you did not even know what happened