1 reviews | Active since Mar 2009
Excuses to avoid Refunding MY MONEY!!!
<p>Multichoice was supposed to refund me and have not done so. When I call they they me my refund was rejected but no1 knows WHY. Call centre wont put me through the accounts dept. </p> <p>Strange how they are willing to take take take but when they have to refund all I get its stories and delay tactics. </p> <p>How can they reject a REFUND of money that doesnt belong to them? Disgusting service.</p>
Dear Mr Mabuza
Thank you for bring this matter to our attention.
We confirm that your refund have been processed on your to be paid in to your bank account within 4 to 7 working days.
Regards
Rupert
Dear Mr Mabuza
Thank you for bring this matter to our attention.
We confirm that your refund have been processed on your to be paid in to your bank account within 4 to 7 working days.
Regards
Rupert
Multichoice supervisor informed me he had already processed my refund and it would be in my account within 48hrs. That was 7days ago. I checked my Multichoice account and refund has NOT been processed as account still show same balance.
All they do is lie when its time to refund but do not miss a second when they switch off services to collect on reconnection fees.
If anyone knows how else I can force Multichoice to give me
Multichoice supervisor informed me he had already processed my refund and it would be in my account within 48hrs. That was 7days ago. I checked my Multichoice account and refund has NOT been processed as account still show same balance.
All they do is lie when its time to refund but do not miss a second when they switch off services to collect on reconnection fees.
If anyone knows how else I can force Multichoice to give me
Dear Xolani
We understand your frustration. Our finance team is working on your refund enquiry.
We will provide feedback as soon as more information becomes available.
Thank you for your patience as we resolve this matter.
Regards
Elna
Dear Xolani
We understand your frustration. Our finance team is working on your refund enquiry.
We will provide feedback as soon as more information becomes available.
Thank you for your patience as we resolve this matter.
Regards
Elna