LT
Liesa T

1 reviews | Active since Nov 2012

14 May 2018, 13:42

Excessive Debits On My Bank Account

I signed up for the price lock offer in Oct 2017 & DSTV has been charging me double the premium service amount for several months in addition to debiting me 4 times the subscription in a single month. In addition to holding excess credits on my account, they disconnect my service too & when calling in they rectify as the account is not showing as in arrears - I've made several calls & sent emails over the past 3 months to get this resolved with no success & they've again disconnected me for the 2nd time this month

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 May 2018, 10:13
Official

Dear Liesa

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team