EH
Erich H
1 reviews | Active since Dec 2015
10 Dec 2015, 11:37
EXCEPTIONALLY BAD SERVICE
Last month i posted a problem that i was having for the last 4 months I was PROMISED that the problem was resolved but i have been cut off twice this month already, after they deducted R1087 off my account were i should only be paying R898.00 I'm sure if there was another service provider 99% of the subscribers would leave multi choice and join the the oyher service provider I'M A VERY UNHAPPY CUSTOMER and to top it all no one has come back and told me what the problem is I've spent now 158min. on my cell to try and sort it out.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
12 Dec 2015, 10:58Hello erichhoff,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply12 Dec 2015, 10:58
Official
Hello erichhoff,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,