1 reviews | Active since Oct 2016
Exceptional Service
<p>My remote was not syncing to my decoder and kept on giving me an error message. I was told by 5 or 6 different consultants that i should take my decoder to a DSTV store and everytime i did, it never got fixed until a gentleman by the name of Thulani Mhlakaza came to my rescue. Little did i and the 6 other consultants know that there was just an error in my settings. Thulani took me through it step by step with a friendly attitude and he was very patient with me. I had also enquired about the explora, again 5 to 6 times with no help. Thulani yet again helped me and gave me a sense of assurance. </p> <p> </p> <p>Give that man a raise !! </p> <p> </p> <p>Thank You Thulani Mhlakaza:) </p>
Dear Miss NM Kubheka
As we continually strive to improve our service, we at MultiChoice appreciate feedback be it positive or negative. Feedback such as yours is extremely important and valuable to us, please be advised that we ‘ve escalated your compliment to Thulani Mhlakaza and his senior management team for recognition.
Regards
Nesta
Dear Miss NM Kubheka
As we continually strive to improve our service, we at MultiChoice appreciate feedback be it positive or negative. Feedback such as yours is extremely important and valuable to us, please be advised that we ‘ve escalated your compliment to Thulani Mhlakaza and his senior management team for recognition.
Regards
Nesta
